FAQs

About Orders & Shipping

🤍 How long does shipping take? Standard delivery takes 6-8 business days within major cities. You'll receive tracking information once your order ships.

🤍 Do you offer Cash on Delivery? Yes, COD is available for all orders. You pay when you receive your product.

🤍 What are the shipping charges? We offer free shipping on orders over Rs. 3,000. Orders below that have a flat Rs. 200 shipping fee.

🤍 Can I track my order? Yes, you'll receive a tracking number via SMS and email once your order is dispatched.

🤍 What if my product arrives damaged? Report damage within 48 hours with photos. We'll review your case within 24 hours. If approved, a replacement is shipped within 3-5 business days, or a full refund is issued within 7-10 business days.

 

Returns & Refunds

🤍 What is your return policy? 7-day return window from delivery date. Items must be unused and in original packaging with all accessories.

🤍 How do I return a product? Contact us via WhatsApp or email within 7 days. Ship the product to our address at your cost. Once received, we'll inspect and process your refund within 7-10 business days.

🤍 Do I pay for return shipping? Yes, customers cover return shipping costs for all returns. We'll provide our return address once you contact us.

🤍 When will I get my refund? Refunds are processed within 7-10 business days after we receive and inspect the returned item.

 

Account & Payment

🤍 Is my payment information secure? Yes, we use secure payment gateways. We never store your card details.

🤍 What payment methods do you accept? Cash on Delivery, bank transfer, JazzCash, Easypaisa, and all major debit/credit cards.

🤍 Will I receive an invoice? Yes, an invoice is included with every order and sent to your email.

 

Contact & Support

🤍 How can I contact customer support?

Email:  variorra@gmail.com 

🤍 Do you have a physical store? We're online-only, which helps us keep prices low and quality high.

🤍 Can I cancel my order? Yes, if it hasn't shipped yet. Contact us within 24 hours, and we'll cancel and refund your order within 3-5 business days.

 

About Variora

🤍 Why should I choose Variora? Quality products at honest prices. No gimmicks, no complicated processes. Just reliable gear that works, backed by real customer support.

🤍 Do you test products before selling? Yes, every product is tested before listing. We only sell what we'd use ourselves.

Have more questions? Contact us anytime—we're here to help.